Do you enjoy cooking and interacting with people? Are you a morning person? We are looking for a breakfast attendant to not only serve great food to our guests but also enhance their experience with a shining and caring personality.
Must be able to work weekends (Saturday-Sunday 6am-11am)
As a Breakfast Attendant, you’ll be responsible for the following:
- Readies the breakfast presentation by the daily official opening time; includes adequately stocking all required food/drink items, utensils, dishware and condiments in the service line;
- Monitors and maintains the supply and display of food/drink and service items and
condiments in the service line throughout the available hours of the breakfast;
- Closely monitors and cleans the breakfast area, both the service line and the seating areas, as
needed throughout the available hours of the breakfast; also routinely inspects nearby public
restrooms to ensure cleanliness, reporting any issues immediately to housekeeping;
- Assists guests with breakfast needs, including but not limited to the serving of coffee/juice
refills, removing trash and used dishware and utensils from tables, promptly wiping up spills,
etc.
- Delivers “over-the-top” service with energetic and friendly approach; provides courteous
conversation with guests, responding to requests promptly, promoting hotel services and
facilities and providing guests with information such as local attractions and driving
directions to increase guest satisfaction;
- May work an omelet station, properly preparing individual omelets as custom ordered by
individual guests;
- Resolves minor guest complaints to the satisfaction of the customer; informs supervisors of major problems, complaints, issues, disturbances or dissatisfied guests;
- Closes the breakfast area at the proper time, properly storing all food/drink items and display equipment; properly cleans the kitchen and breakfast area before leaving and ensures the
proper handling and orderly storage of all food/drink and service items daily;
- Routinely reviews and maintains adequate inventory of breakfast supplies, including food/drink items, utensils, dishware and condiments; reports any ordering needs to supervisors in a timely manner;
- Reports needed repairs or unsafe conditions to supervisor;
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.